Voice Capabilities – How CTE can support the enablement of Corporate Communications

Over the past year, the daily lives of people around the globe and the way we work has been reshaped drastically by the COVID-19 pandemic. Businesses were urged to rethink their short and long-term goals to embrace the new reality of remote working. Office workers had to ditch the daily commutes to work from their kitchen tables. An effective communication strategy plays an irreplaceable role in this new normal.

Businesses are now faced with the challenge of developing and maintain an effective internal communication platform for their employees, who are now dispersed globally. They require easy access to a single platform that allows them to communicate by voice and text, as well as a platform that is accessible from a range of devices (PC, Mobile, laptops). The platform must have a stable connection that allows for simultaneous screen sharing with a large number of colleagues, as well as the server capacity to handle these users.

In order to support European multinational Enterprise customers and allow their businesses to maximise their productivity, China Telecom (Europe) Ltd (CTE) has selected iBASIS Carrier Voice Teamwork™ to enable voice capabilities in Microsoft Teams®. Through this collaboration, CTE powers its customers by unlocking the opportunity to supply a complete end-to-end solution and much needed cloud-based PBX functionality for their work collaboration platforms. It provides global service availability, to and from the cloud via 2-way PSTN numbers, providing a comprehensive business telephony solution to be flexible and more effective in the way they communicate, both internally and externally.

Nathan Li, Deputy Director of Voice Operation Department (CTE) added: “Our value proposition at China Telecom Europe (CTE) is differentiated by our holistic ICT approach, the iBASIS Carrier Voice for Teamwork™ provides us with a proven, highly flexible solution with a customer-friendly commercial structure that helps us to quickly adapt to new opportunities for business growth. We trust iBASIS to continue delivering on quality, opportunity, and partnership.”

About China Telecom (Europe) Ltd.

China Telecom (Europe) Ltd. (CTE) provides integrated telecommunications and technology services as local, regional, and global solutions for Chinese, Asian, and European multinational corporations. CTE’s unrivalled knowledge of the Chinese market, and regional offices across Europe, make CTE an ideal partner for European and Asian businesses looking to work in China and Asia.

About iBASIS

iBASIS is the leading communications solutions provider enabling operators and digital players worldwide to perform and transform. Powered by Tofane Global, iBASIS is the first independent communications specialist, ranking third largest global wholesale voice operator, and Top 3 LTE IPX vendor with 700+ LTE destinations. iBASIS today serves 1,000+ customers across 18 offices worldwide. For more information, please visit iBASIS.com.