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Terms & Conditions

WEBSITE TERMS AND CONDITIONS OF USE

Introduction

Access to the Site

Registration

Transactions concluded through the site

What you are allowed to do

What you are not allowed to do

Intellectual property rights

Content

Advertising

Your personal information

External links

Our liability to you

Governing law and jurisdiction

Contacting us

Introduction

These are the terms and conditions of use (Terms) for www.chinatelecomeurope.com (Site). The Site is operated by [China Telecom (Europe) Ltd] (we, us and our). We are a limited company, registered in England. Our registered company number is 05728497, and our registered office is at 2nd Floor, Bellerive House, 3 Muirfield Crescent, London E14 9SZ. Our VAT registration number is 894333986.

By using this Site you are agreeing to comply with and be bound by the following Terms. Please be aware that as the Site continues to develop we may add new services and features to our Site. In the event that these additions affect our Terms these may be amended as appropriate. We reserve the right to modify or replace these Terms at any time. Any change shall be effective as it appears on the Site. Each time you continue to use the Site, you will be deemed to have accepted any changes to the Terms. These Terms were last updated on August 2020.

Access to the Site

It is your responsibility to ensure your computer system meets and is compatible with, all the necessary technical specifications to enable you to access and use the Site.

We may, from time to time, restrict access to certain features, parts or content of the Site, to users who have registered with us.

Our goal is to minimise disruption caused by technical errors, however we cannot guarantee the continuous, uninterrupted or error-free operability of the Site. There may be times when certain features, parts or content of the Site, or the entire Site, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, at our sole discretion, without notice to you.  You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site, or any features, parts or content of the Site.

We are not responsible if you cannot access our Site properly or at all because of any event outside our control, for example (without limitation) the performance of your or our ISP, your browser or the Internet.

We do not presently charge for your access to any areas of our Site but we may do so in the future and we will let you know if that happens.

Registration

To register for access to those areas of the Site which may be restricted from time to time you must be aged 18 years of age or over.

You are required to provide us with accurate registration details and to keep your account information up to date.

When registering for an account, you must use an email address which gives you frequent access to emails sent to that address, as we may need to contact you occasionally.  We will send an email to this email address which you must click on in order to activate your account. You must keep your log-in ID and password confidential at all times.

When registering for an account on the Site, you must not:

(i) impersonate or try to impersonate another person;

(ii) disclose your password to anyone else;

(iii) allow anyone else use of your account;

(iv) use anyone else’s account; or

(v) provide us with any false or misleading information.

You are responsible for all activity which occurs under your log-in ID, and all use of the Site under your log-in ID will be treated as use by you. If you believe that someone else may have access to, or may be using your log-in ID or password, you must notify us immediately by emailing us via the Contact Us page.

We reserve the right to disable any log-on ID, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms or if any details you provide for the purposes of registering as a user prove to be false.

Transactions concluded through the site

Contracts for the supply of services formed through the Site or as a result of visits made by you are governed by our General Terms and Conditions which are available on request from our Customer Support team on +44 20 7537 7156 or for inspection on our website at www.chinatelecomeurope.com.

What you are allowed to do

You may only use the Site for personal and non-commercial use and only in accordance with these Terms. You may retrieve and display content from the Site on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form. Additional terms may also apply to certain features, parts or content of the Site and, where they apply, will be displayed before you access the relevant features, parts or content.

What you are not allowed to do

Except to the extent expressly set out in these Terms, you are not allowed to:

  • store pages of the Site on a server or other storage device connected to a network or to the internet, or to create an electronic database by systematically downloading and storing all of the pages of the Site; or
  • remove or change any content of the Site or attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted.

You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner, and not in a way that might damage our name or reputation or that of any of our affiliates.

All rights granted to you under these Terms will terminate immediately in the event that you are in breach of any of them.

Intellectual property rights

All intellectual property rights in any content of the Site (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by us or our licensors. Except as expressly set out here, nothing in these Terms gives you any rights in respect of any intellectual property owned by us or our licensors and you acknowledge that you do not acquire any ownership rights by downloading content from the Site. In the event you print off, copy or store pages from the Site (only as permitted by these Terms), you must ensure that any copyright, trade mark or other intellectual property right notices contained in the original content are reproduced.

Content

We may change the format and content of the Site from time to time. You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis (including, without limitation, all directory listings) and at your sole risk.

Whilst we try to make sure that all information contained on the Site (other than any user-generated content, if any) is correct, it is not intended to amount to authority or advice on which reliance should be placed. You should check any information on the Site and exercise your own judgement before acting upon any of the information available to you on the Site.

We make or give no representation or warranty as to the accuracy, completeness, currency, correctness, reliability, integrity, quality, fitness for purpose or originality of any content of the Site and, to the fullest extent permitted by law, all implied warranties, conditions or other terms of any kind are hereby excluded, although we do not exclude or limit our liability to you for any fraudulent misrepresentation we make via the site.

We cannot and do not guarantee that any content of the Site will be free from viruses and/or other code that may have contaminating or destructive elements. It is your responsibility to implement appropriate IT security safeguards (including anti-virus and other security checks) to satisfy your particular requirements as to the safety and reliability of content.

Advertising

From time to time we may place third party advertisements on the Site. Any dealings you may have with any third parties who place advertisements on our Site is entirely at your own risk.

Your personal information

Use of your personal information submitted via the Site is governed by our Privacy Policy which form a part of these Terms.  A copy of our privacy policy is available on request from Customer Support on +44 20 7537 7156, or for inspection on this Site.

External links

The Site contains links to external third party websites. We have included links to these sites to provide you with access to information and services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of, or association with such operators, content or opinions.

Our liability to you

If you purchase services from us via the site, then our liability to you is governed by our General Terms and Conditions.

The information contained on the Site is for information purposes only and may not be accurate or contain all relevant facts. You should check any information or recommendations on the Site and exercise your own judgement before acting upon any of the information available to you on the Site.  We give no warranties of any kind in relation to the Site or its contents.

We are not liable for:

(a) if you are using this Site as a consumer, any losses which: (i) are not a foreseeable or likely result of your use of the Site; (ii) arise as a result of your unauthorised use of the Site (including without limitation any breach by you of these Terms); or (iii) were not caused by our breach of these Terms; or

(b) if you are using this Site as a business any: (i) losses specified in sub-clause (a); and (ii) loss of business; (iii) loss of profits; (iv) loss of revenue; (v) loss of anticipated savings; (vi) other loss connected with your trade, business or profession; or (vii) indirect, consequential or special loss or damage

To the fullest extent permitted by law, we accept no liability for any loss or damage of any kind incurred as a result of you or anyone else using the Site or relying on any of its content.

Governing law and jurisdiction

Irrespective or where you access the Site, these Terms and your access and use of the Site shall be governed by English law, and you agree that any dispute between us regarding the Terms or the Site will be dealt with by the English courts. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court in any other jurisdiction.

We make no representations that materials or information on this Site are appropriate or available for use in locations outside the United Kingdom.  If you choose to access this Site from outside the United Kingdom, you do so of your own accord and are responsible for compliance with local laws.

Contacting us

Please submit any questions you have about these Terms or any problems concerning the Site via the Contact Us page on the Site or by email at emea.marketing@chinatelecomglobal.com.